Reference

Fund Your 390k Account with bKash, Nagad or Rocket

Your 390k account runs on the wallets you already use — bKash, Nagad, and Rocket cover every deposit and withdrawal path we offer.

bKash depositsNagad withdrawalsRocket paymentsfast withdrawalssecure verification
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390k Fund Your 390k Account with bKash, Nagad or Rocket
390k Verifying Your 390k Account

Verifying Your 390k Account

Verification is how we protect your account from unauthorised withdrawal requests. The process is straightforward: we match the name on your national ID or passport against the name registered on your 390k account, and confirm your wallet number is yours. Upload a clear photo of your document through the verification section in your account settings. We also confirm your phone number by

OTP during account setup, so that step is usually already done. A verified account processes withdrawals without holds and keeps your balance secure.

  • Provide your ID document — Upload a photo of your national ID or passport — the name must match the one you registered with.
  • Confirm your wallet number — We check that the bKash, Nagad, or Rocket number on your account belongs to you before approving payouts.
  • OTP phone check — Your registered phone number is verified by one-time password — this step is completed during initial account setup.
  • Verification status — Check your verification status in account settings at any time; a fully verified account has no withdrawal holds applied.
390k Putting Money Into Your 390k Account

Putting Money Into Your 390k Account

Open the cashier from the main menu, choose your wallet — bKash, Nagad, or Rocket — and the account number to send to is shown on screen. Confirm the amount in your wallet app, enter your PIN, and the transfer posts to your 390k balance once the wallet confirms the transaction. We do not add fees on our side for wallet deposits.

Keep the transaction ID your wallet app generates; it is useful if you ever need to raise a query with our support team.

  • Open the cashier — Log in to your 390k account and select the deposit option from the main menu or top navigation.
  • Choose your wallet — Pick bKash, Nagad, or Rocket, then note the account number displayed on the deposit screen.
  • Send from your wallet app — Open your wallet app, send to the number shown, enter your PIN, and confirm the payment.
  • Balance updates — Once your wallet confirms the transfer, the amount appears in your 390k balance and you can move to the lobby.
WALLET OPTIONS

Payment Methods We Accept at 390k

Every payment method available at 390k is a wallet or transfer service Bangladeshi people use daily. There are no international cards or unfamiliar processors here — just the apps already on your phone. Choose the one that suits your account and the transaction moves through a path you know.

bKash Send directly from your bKash app using the account number shown in our cashier. Widely used across Bangladesh for fast wallet transfers.
Nagad Nagad deposits and withdrawals follow the same cashier flow. Your Nagad wallet number must match your registered account details.
Rocket Rocket transfers are accepted for both deposits and payouts. Enter your Rocket number at the cashier and confirm in the app.
390k Requesting a Payout from 390k

Requesting a Payout from 390k

Withdrawals from your 390k account go back to the same wallet type you used to deposit — this keeps the path clean and avoids mismatched account checks. Head to the cashier, select withdraw, pick bKash, Nagad, or Rocket, and enter your registered wallet number. We check that the wallet number matches what is on your account before processing. If your account has

not yet been verified, you will be prompted to complete that step first. There are no fees applied by 390k on standard withdrawal requests.

  • Go to the cashier — From the account menu, open the cashier and select the withdrawal tab.
  • Select your payout wallet — Choose bKash, Nagad, or Rocket — whichever you registered during account setup or verification.
  • Enter the amount and confirm — Type the amount you want to withdraw, double-check your wallet number on screen, then submit the request.
  • Verification check — If account verification is pending, complete it before the withdrawal processes — your funds stay in your balance until then.

Common Questions About 390k Banking

The questions below cover what we hear most from people managing deposits, withdrawals, and verification on their 390k accounts. If your situation is not covered here, our support team handles banking queries directly.

We accept bKash, Nagad, and Rocket for deposits. Open the cashier, pick your wallet, and send to the account number shown on screen.

We do not add fees on our side for standard bKash, Nagad, or Rocket transactions. Your wallet provider's own transfer fees may still apply.

Keep the transaction ID your wallet app generated and contact support with it. We can trace the payment against our cashier records quickly.

Withdrawals are matched to the wallet type on your account. If you need to update your wallet number, verify the change through account settings first.

A hold usually means your account verification is incomplete. Upload your ID document and confirm your wallet number in the verification section to release it.

Verification is reviewed after you upload your document and complete the OTP phone check. Check your account settings for the current status of your submission.
Reference

390K Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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